FAQ

Begin by booking a private consultation or contacting our team with your idea. Share any inspiration images, sketches, preferred gemstones or design references. Our team will guide you through the possibilities and help shape your concept into a personalised design.

The timeline depends on the complexity of the design, material selection and craftsmanship involved. Once your design and specifications are finalised, we’ll share an estimated timeline before production begins.

Pricing depends on the design, choice of metal, gemstone selection, weight and craftsmanship involved. After understanding your requirements, we’ll provide a detailed estimate for your approval before proceeding.

Yes. We offer personal consultations to understand your preferences, discuss design possibilities and help you make informed choices about materials and finishes. Contact us to arrange a consultation.

Yes. We share a digital design or rendering for your review before production. Any agreed revisions can be discussed at this stage. Production begins once the final design is approved.

Please contact our team with your delivery location. We’ll confirm shipping availability, estimated delivery timelines and applicable charges for your destination.

Personalisation options, including engraving, may be available depending on the design and available space. Share your requirements with our team so we can confirm what’s possible.

Store each piece separately in a soft-lined jewellery box to avoid scratches. Keep jewellery away from perfumes, chemicals and harsh cleaning products. For specialised cleaning or maintenance, contact our team for guidance.